The challenges
Agencies Are Working Within Increasingly Complex Demands
Growing caseloads, constrained budgets, and aging systems can make it harder for agencies to keep work moving. Manual processes and disconnected technology add to the burden, leaving staff with less time to focus on the work that matters.
01 — Systems
Legacy Systems Are Difficult to Maintain
Homegrown platforms and aging technology can be costly to maintain, difficult to extend, and increasingly disconnected from how agencies operate today. When a system reaches the end of its useful life, replacing it can create additional operational challenges.
02 — Process
Manual Processes Slow Work Down
Email-based intake, paper documents, spreadsheets, and manual approvals create unnecessary steps throughout the day. Each handoff adds another opportunity for delays, errors, or information to get lost.
03 — FIT
Technology Should Fit the Way Your Agency Works
Off-the-shelf technology does not always account for the workflows, requirements, and processes unique to government agencies. When systems do not fit, staff often rely on workarounds that add complexity over time.
04 — Access
Digital Access Is Now an Expectation
The public expects convenient, digital access to government services. Providing that access while maintaining security, compliance, and reliable operations requires technology designed around the realities of government work.
That is where FSX comes in. We work with courts and government agencies to connect systems, simplify workflows, and support the way each organization works.
HOW FSX SUPPORTS AGENCY WORKFLOWS
One Configurable Platform. Connected Capabilities.
FSX brings the capabilities your agency relies on together in one connected platform. Designed to work alongside your existing case management system, FSX helps connect intake, filing, document management, workflow, and user access without replacing the systems you already use.
Electronic Filing and Case Management System
A central workspace for reviewing submissions, applying seals, and routing documents automatically based on your court's rules. Clerks focus on judgment, not logistics.
User Management
Receive, organize, and process filings through Electronic Filing Manager integration. Filings enter case management automatically — no manual data entry.
Interactive Agency Forms
FSX turns your existing agency forms into interactive documents filers complete online, giving them a faster process with fewer errors while you keep the forms you trust.
Security and Compliance
FedRAMP authorized and SOC 2 Type II certified. Sensitive constituent data, sealed records, and confidential filings are protected by encryption, role-based access controls, and complete audit trails built into every workflow.
Workflow Queues and Assignments
Route incoming filings into configurable queues and assign work to the right staff member or team. Supervisors can see what’s pending, rebalance workloads, and keep every submission moving without anything slipping through the cracks.
Workflow Automation
Every document stored securely and retrievable immediately. Role-based access. Sealed records stay sealed. Full audit trails maintained for compliance.
WHY FSX
The Right Partner Makes a Difference
Most vendors deliver a standard product and move on. At FSX, we stay involved, tailoring our solutions to your needs and supporting you well beyond go-live.
100%
Agency-Specific Configuration
Every agency has different requirements. FSX configures solutions around your workflows, processes, systems, and priorities, so the technology fits the way your team works.
35+ yrs
Government Technology Experience
FSX has worked with government agencies for more than three decades. That experience helps us understand the operational requirements, workflows, and challenges agencies face.
∞
Continuing Support Beyond Go-Live
Our partnership continues after go-live. FSX provides ongoing support to help resolve issues, answer questions, and keep your solution aligned with your agency’s needs.
Trusted by Agencies like yours
See What Agencies Across the Country Say About FSX
Our firm is very pleased with the customer service that FSX provides. Their continuous upgrades to the software and capacity to handle county-wide court districts are impressive. We look forward to continuing to work with and grow with them.
Paralegal
Connolly Gallagher LLP
eFiling with FSX has saved us so much time. I love the fact that I do not have to enter my case information over and over each time I file. Once I file, it stays there forever.
Paralegal
Gualt, Nye, & Quintana, LLP
Our partnership model
Our Expertise, Your Agency
FSX works alongside your team throughout implementation and beyond, helping ensure technology fits your existing operations and supports your goals.
01
Assess
Audit existing workflows to identify bottlenecks before any configuration begins.
02
Configure
Tailor every solution to your jurisdiction, case types, and priorities.
03
Train
Role-specific, hands-on training designed to support agency staff, administrators, and IT teams.
04
Rollout
Phased rollout keeps daily operations uninterrupted throughout.
05
Support
Dedicated support during critical transition periods.
06
Optimize
Continuous refinement based on real-world usage after go-live.
Security & compliance
Our Security Approach
Agencies manage sensitive records, confidential information, and critical public data. FSX approaches security as a core part of every solution, supported by SOC 2 Type II certification and configurable controls designed to align with your operational requirements.
Data Encryption
Encryption in transit and at rest across all court data and documents.
Sealed Record Protection
Sealed and restricted case files inaccessible to any vendor personnel.
Complete Audit Trails
Every document action timestamped and logged for compliance review.
Role-Based Access
Configurable permission levels for every user type in your organization.
SOC 2 Type II
Annual third-party audit of security, availability, and confidentiality controls.
GET STARTED
Ready to See What FSX Can Do for Your Agency?
FSX brings the capabilities your agency relies on together in one connected platform, helping simplify workflows and reduce administrative work. Let’s explore how FSX can support your agency.