Effortless eService 101 on File & ServeXpress
Updated: Aug 26
Want to learn the basics of eService on File & ServeXpress? We’ve got you covered!
On June 1st, 2023, the FSX team ran an “Effortless eService 101” webinar. The Webinar covered tips and tricks for managing your organization’s user and service lists, including the following topics:
How to manage account permissions as an Organization Admin (0:20)
Configuring personal Notification Options and Notification Forwarding (5:13)
Saved Transaction Access for collaborating on transaction drafts (7:38)
An introduction to the Service List (9:47)
Case and Party Management for “Serve Only” Projects (11:03)
Finding cases in File & ServeXpress (14:14)
A service example through the filing flow, including adding sending parties, E-Service, U.S. Mail Service, selecting additional recipients, and more (19:47)
Proof of Service using the Transaction Report (27:44)
The entire webinar is available in the video below.
Questions on the Webinar
Did this Webinar cover eService for all FSX Products?
The webinar demos the File & ServeXpress application exclusively. This application is available in many states, including:
California (San-Francisco)
Delaware
Georgia (Fulton County)
Virginia (Fairfax)
West Virginia
Wyoming
The File & ServeXpress application is also available for eService-only projects in 21 additional states.
This webinar does not cover eService through the File & Serve California, File & Serve Illinois, File & Serve Maryland, or File & Serve Texas applications. Those users can visit our Knowledge Hub to learn more about Service on those platforms with our library of user guides.
Does FSX have additional resources on eService with File & ServeXpress?
Yes, you can learn more with the following resources:
Our Knowledge Hub, which includes user guides and resources categorized by state.
The article Why Bother with Dedicated eService When Email Exists?
Where can I learn more about US Mail Service?
You can find an additional guide on U.S. Mail Service here. The article linked includes information on:
When to Consider U.S. Mail Service
Why Choose File & ServeXpress
Where it’s available in the filing flow.
